Employee Engagement. What does it mean? Put simply, it’s the relationship or commitment an employee has to their work. Employee engagement encompasses the level of focus, energy and morale of a workforce and is hugely valuable. Traditional business thinking has been that employees of a business where human inputs, assets that when put to work to achieve an outcome. Employees were thought of machines set to achieve various tasks. This isn’t really the best way to align employees to company goals, support a positive culture or foster a motivated team. Changes in workplace and cultural trends in addition to easing job security fears mean that businesses need to strive for employee engagement more now than ever.
Here are the 5 things you need to know about employee engagement:
1. Employee engagement needs to come from a top down commitment to engagement as culture. Research has found that compassionate, empathetic and authentic leaders are better at fostering engaged teams. Engagement needs to be included in business strategies in a way that is clear and intentional.
2. Not investing in Employee Engagement can be expensive. Actively disengaged employees are not only unproductive, but are more than twice as likely to leave the company within 2 years as engaged employees. The cost of hiring a permanent employee is regularly 10-30% of that employee’s annual salary.
3. Communication is key. Having honest and open communication with employees lets employees share their thoughts and ideas, receive constructive feedback and be recognised for their work. Communication helps managers recognise disengagement earlier and resolve issues proactively.
4. Re-think how you motivate your staff. Motivating your staff is crucial to engagement. Individuals all have their own motivations – instead of making work output based, make it input based. What would help your employees do their best each week? What would motivate them to do their best, rather than hit a target? Flexible working hours, working from home and allocated time to work on side projects have been proven to boost engagement.
5.Engaged employees are happier, more productive and more creative. Businesses who have a high proportion of engaged employees, outperform their competitors with lower rates of engagement by up to 200%. Engaged employees are more connected and aligned to corporate objectives, driving innovation and collaboration with others.
Utilizing a workforce management solution, can assist your business boost employee engagement. Streamlining administration tasks, mobile clocking and rostering/availability solutions all assist stronger communication between employees, convenience and hours back to focus on work that is enjoyable. Humanforce is a complete workforce management security that helps boost customer engagement.